At MLI Building Products, we’re committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information about people, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this document occasionally to ensure that you’re happy with any changes.  By using our services, you’re agreeing to be bound by this Policy.

Who are we?

This privacy policy statement sets out the data processing practices carried out through your use of this web site by MLI Building Products.

T: 01903 262636

E: [email protected]

If you have any requests concerning your personal information or any queries with regard to these practices please contact us.

Links

This privacy policy only covers MLI Building Products web site at https://www.mlibuildingproducts.co.uk/.

Information collected

We collect personal information from visitors to this web site through the use of enquiry forms and every time you e-mail us your details. Other than this, we do not store or capture personal information but simply log your IP address (this is the technical standard which ensures messages get from one host to another and that the messages are understood) which is automatically recognised by the web server.

Use of personal information

We process personal information collected via this web site for the purposes of: –

We do not sell personal information collected through this site or use your personal information for any other purposes than those stated above.

Cookies

Cookies may be used by us to provide you with customised information from our web site. A cookie is an element of data that a web site can send to your browser, which may then store it on your system. Cookies allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our web site. Cookies may also allow us to make our web site more user friendly by, for example, allowing us to save your password so that you do not have to re-enter it every time to visit our web site.

We use cookies so that we can give you a better experience when you return to our web site. Most web browsers automatically accept cookies. You do not have to accept cookies, and you should read the information that came with your browser software to see how you can set up your browser to notify you when you receive a cookie, this will give you the opportunity to decide whether to accept it. If you disable cookies from your browser you may not be able to access certain features of a particular web site.

For more information about our use of cookies please https://ico.org.uk/for-the-public/online/cookies/

Necessary cookies we use on this website:

NameDescriptionDuration
_GRECAPTCHAGoogle reCAPTCHA sets a necessary cookie (_GRECAPTCHA) when executed for the purpose of providing its risk analysis.6 months
moove_gdpr_popupStores the user’s cookie consent preferences as set via the Moove GDPR Cookie Compliance plugin for WordPress.1 year
wordpress_logged_in_*Indicates when you are logged in and who you are, for most interface use.Session / 14 days
wordpress_sec_*Similar to wordpress_logged_in_*; used to store authentication details in the /wp-admin path.Session / 14 days
wordpress_test_cookieTests whether cookies are enabled in the browser. Deleted immediately after the check.Session
wp-settings-1Stores personalised admin interface settings (e.g. collapsed/expanded menu) for the logged-in user.1 year
wp-settings-time-1Stores the time at which the wp-settings-1 cookie was last updated, used to invalidate stale settings.1 year
wp_langStores the visitor’s preferred language so that WordPress can serve the correct localisation.1 year

Analytical cookies we use on this website:

NameDescriptionDuration
_gaRegisters a unique ID used to generate statistical data on how the visitor uses the site.2 years
_ga_*Used by Google Analytics 4 to persist session state. The suffix is the GA4 Measurement ID.2 years

Security

We endeavour to take all reasonable steps to protect your personal information. All the data collected by us is stored on a secure server. The secure server software encrypts all information you input before it is sent to us.

Using your information for fraud prevention

We may share your personal information with fraud prevention agencies. If false or inaccurate information is provided and fraud is identified, details of this fraud will be passed to those agencies to prevent fraud and money laundering.

Checking your identity

We may ask you to provide physical evidence of identity verification as a lender will search the files of credit reference agencies which will keep a record of their search, whether or not your application for a loan proceeds. This is not seen by us or shared with any other 3rd parties unless written consent is received from you.

Money Laundering Checks

To comply with Anti-Money Laundering regulation, there are times when the lender will need to confirm or re confirm your name and address. This is not seen or shared with any other 3rd parties unless written consent is received from you.

How we manage Special Category Data

In the unlikely event of us receiving Special Category Data as defined in GDPR   https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/lawful-basis-for-processing/special-category-data/ MLI Building Products will inform you of the receipt of this information to discuss the deletion of this data.

Disclosures

MLI Building Products will not disclose personal information to other companies and suppliers except where necessary and in-line with the uses outlined in this policy.

Internet-based Transfers

Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing this web site and communicating electronically with us you acknowledge and agree to our processing of personal data in this way.

Personal Data and your rights

If we collect any personal data from you, you have the right to receive/amend/delete information about the personal data we hold about you. MLI Building Products do not charge a fee for this unless we believe the request is excessive or unfounded. If we refuse a request we will tell the individual why and that they have the right to complain to the supervisory authority and to judicial remedy. MLI Building Products will do this without undue delay and at the latest within 1-month.

If at any time you no longer wish to receive any of our e-bulletins, newsletters or other information for which you have subscribed our partner retailer process, then please contact us so that we can remove your relevant details.

Changes to this Privacy Policy

We may make changes to this Privacy Policy from time to time. You should check this page regularly to see our most up to date policy. We will tell you about any changes to this Privacy policy by showing the date of the changes in the ‘Last updated’ section below. By using the website after the date we make any changes, you are agreeing to the changes.

MLI Building Products LTD place picture
4.6
Based on 15 reviews
Peter Hughes profile picture
Peter Hughes
2 years ago
Davyd Oddy profile picture
Davyd Oddy
3 years ago
Great service and products from super friendly staff.
Specials thanks to Loretta and Stephen
Stephen Gale profile picture
Stephen Gale
4 years ago
Great service good bunch lads
Response from the owner
4 years ago
Thanks Steve.
blank blank profile picture
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4 years ago
Kimberleyjanep profile picture
Kimberleyjanep
4 years ago
So helpful - Steve was so patient while I chose my new front door - which was installed by PBM Exteriors who recommended MLI. I cannot emphasise how much my new and very contemporary front door makes the house look so modern and 'new'. Just huge thanks for great service and an amazing grey anthracite grey front door and side panels!
Photo from customer review
Response from the owner
4 years ago
You were very welcome Kim. It was our pleasure.
Elliott Prior profile picture
Elliott Prior
5 years ago
Response from the owner
5 years ago
Thank you Elliott
Richard Jones profile picture
Richard Jones
5 years ago
Great people to do business with!
Response from the owner
5 years ago
Thank you Richard.
So pleased I found MLI to supply the windows and doors for my property renovation, Excellent Prices, far more competitive than any other quote I had. Service from Steve & Loretta was amazing, nothing was too much trouble. Everyone compliments us on the fantastic windows. I highly recommend. Thank you so much
Response from the owner
6 years ago
Hi Penelope. Thank you very much. 👍🏻
Nigel Alderman profile picture
Nigel Alderman
7 years ago
Friendly efficient service
Response from the owner
4 years ago
Thank you Nigel.
sohel isat profile picture
sohel isat
7 years ago
Used to go there for delivery
Response from the owner
4 years ago
Thank you Sohel.